Alert icon

Moodle-HE is due to be upgraded on Tuesday, 27 October. While this upgrade is taking place, Moodle-HE will be unavailable from 6 am to 7.30 am (AEST).

This is a standard upgrade and will not introduce any new student-facing features.


MyCQU - Be a Student Mentor

Be a Student Mentor


A Student Mentor has volunteered to provide advice to new students during their first term of study. All mentors are current students who have completed at least one year of study at CQUniversity and are committed to helping new students in their transition to uni life.

Student Mentors access training and professional development throughout the year. Their main role is to act as a guide and direct new students to the places and the people they need – whilst providing support and helping to boost their confidence. We don’t hold all the answers, but we can direct new students to the places and the people they need – whilst reassuring them that they have got this!


Recruitment is open at all times. If you would like to apply to become a Student Mentor and meet the necessary requirements listed above, then:

  1. Join up at the Student Mentors and Leaders Moodle program (self-enrol).
  2. Work through the resources and training ("Want to Become a Mentor?")
  3. Ask your questions: Monthly ZOOM Q&A sessions
  4. Complete the quiz
  5. Request a follow-up interview (30-60 min discussion)
  6. Send through your Blue Card/ Working with Children check or Application



Once you have successfully completed the training including the training quiz and final interview, and agree to abide by the Code of Conduct and Mentor Agreement – you will be eligible to become an Active Mentor.

If you are able to access a campus near you, it is strongly recommended that you attend the pre-Orientation week training (held via ISL across all campuses and on ZOOM for distance students), or review the training video online prior to Orientation week.
If you can attend an Orientation, your support at your local campus would be greatly appreciated.

As a Student Mentor you will support new students in the following ways:

  1. Mentees will join your Mentor group in Moodle
  2. You will provide general support in the Moodle Q&A
  3. You can meet new students on campus and support them in person.

The limit of mentees per mentor is 10. This can change depending on the number of new students.

While new students may find it beneficial to choose a Mentor of a similar course or location, this is not always possible due to availability. Since the mentor program is not academic, and the type of help is University-wide, non-alignment will not affect the mentoring relationship. As a mentor you will:

  • stay in contact with your mentees via Moodle, by student email, in person on campus or via Zoom during their first term, on a weekly basis.
  • regularly check and participate in the StudentMentor Moodle forum discussions and professional development activities online or on-campus, and support your fellow Mentors.

If you are an active Mentor, you will receive one or more certificates in recognition for your involvement and contribution to the program.


Student Mentors are happy to provide encouragement and guidance throughout the first term at university, including the sharing of important dates and opportunities for students to get involved and feel more connected to the University.

All Mentors are encouraged to attend Orientation, OMG week, and other first-year student-focused events throughout the year. These offer an opportunity to meet with new students, encourage them to join a Mentor group, reassure them that they are in the right place, and provide specific help (e.g. student panels, campus tours) during the event.

Being an on-campus Mentor
Some Mentors value the opportunity to help but may not be able to dedicate the time to Mentoring a group of students. Instead, these Mentors provide ad hoc support on campus, including during student events.

Mentor a Group (Online and/or Oncampus)
Potential “Mentees” join a Mentor’s group in our Moodle platform “First Year Hangout & Mentor Support”, and the Mentor initiates contact in their Moodle group, and can also connect via student email or in person on campus. We encourage Mentees to contact their Mentor for advice regarding university life. In particular, mentees may turn to their mentor for advice on how to get assistance on issues such as:

  • Work-Life-Study balance tips
  • Keeping motivated
  • Finding a friendly face
  • Study Skills Workshops
  • Using Moodle
  • Dealing with stress
  • Libraries & other support systems
  • Enrolment
  • Exams
  • Student Loans and Scholarships

Note: Student Mentors DO NOT provide any degree of academic tutorial assistance, assessment advice or to provide counselling or advice. Rather, it is about providing general support, sharing experiences and directing the student to the correct point of contact when needed. Our aim is to help new students feel welcomed and supported as they start their learning journey at CQUniversity.


By becoming an active Student Mentor you will:

  • Be recognised as a leader at CQUniversity
  • Gain transferable employment skills such as leadership, teamwork, problem-solving, and communication skills
  • Have an opportunity to help your peers
  • Gain professional development opportunities
  • Work closely with University staff and gain recognition
  • Gain increased self-confidence and ability to work with and manage people
  • Receive a Certificate of Appreciation signed by the Vice-Chancellor
  • Receive sponsored travel to the CQUni Student Leadership Conference


Desirable qualities for Student Mentors include:

  • Desire to guide, support and encourage others
  • Successful completion of one calendar year of tertiary study at CQUniversity
  • An approachable, friendly and responsible attitude
  • Commitment to the program, and willingness to encourage Mentees to connect and engage with the University
  • Commitment to use Moodle, student email/chat or Zoom for checking and connecting with Mentees
  • Willingness to pro-actively maintain regular contact with mentees (connecting at least once a week, and responding to queries within 3 days)
  • Enthusiasm for completing online training and if possible attend mentor training sessions on campus or via Zoom
  • Awareness of and ability to share your first-year university experience
  • Responsibility of self to ensure your Mentees are supported throughout term, including during any prolonged absence
  • Being a role model of professionalism and treating fellow students respectfully
  • Eligibility for Positive Blue Card (working with children) – or relevant interstate equivalent

What we don’t do as Mentors:

  • Provide Counselling or promote ourselves as experts to our fellow students
  • Review Assignments
  • Meet with Mentees off campus or otherwise put ourselves in vulnerable situations


For further information, please contact the Student Mentor Program Officer on

The Student Mentor and Leadership Program is proudly supported by the Student Representative Council.

The Student Mentor and Leadership Program is supported by funds from the Student Services and Amenities Fee (SSAF). All SSAF funds are used to enhance or extend student services and facilities in accordance with funding guidelines. Find out more about SSAF funding allocation.