MyCQU - Counselling


The Counselling team aims to assist students with any issues that may negatively impact their studies. Our goals are the success for our students in their studies and the promotion of their personal resilience and wellness.

Contact Counselling

Student Counsellors are available to assist you with both academic and personal counselling services. To Self-refer and arrange a free face-to-face or phone appointment, contact, or phone 07 49 30 9456 or visit a study location near you.

Advice and resources for students impacted by bushfires

CQUniversity is committed to supporting all students affected by the Australian bushfires. If you have been impacted, it is important to recognise that you have been through a distressing experience and give yourself permission to experience some reaction to it. Please visit our advice and resources.

Counselling FAQs

The Counselling team can assist you to achieve success with your study, to prepare for a career and to enhance personal growth. Student Counsellors are also available if you simply need someone to talk to or need help getting through a particularly rough patch. For more information, read these counselling facts.

Letters of support

The Student Counselling service has been experiencing an increased number of requests from students seeking a counselling appointment to obtain a letter of support to request an assignment extension. To ensure we are providing an appropriate level of support to students, the Student Counselling team will only provide letters of support to students already engaged in the service. This means you must be currently engaged in, or have previously accessed the student counselling service within the last term or past 6 months in order to obtain a letter of support for an extension. Find out more about letters of support.

Academic Counselling

The Counselling team can help with personal issues that may impede your academic progress and your personal professional development. They will also help you to acquire effective study skills like motivation and time management which are requisite for successful tertiary study. Visit our Academic Counselling services.

How to Refer someone to Counselling

These are signs and symptoms of students who may be experiencing difficulties.

Counselling Information Sheets

Online and Telephone Mental Health Services


Suicide call back service
24 hour counselling for anyone affected by suicide
Ph: 1300 659 467

Lifeline Crisis Number
24 hour crisis counselling
Ph: 13 11 14

HeadspaceOnline & phone support for young people & families
Ph: 1800 650 890

Mensline Australia 
Phone and online support, information, referral
Ph: 1300 789978

Kids Helpline Phone & Online counselling support for ages 5 to 25
Ph: 1800 55 1800

SANE Australia Information for mental illness, treatment, support 
Ph: 1800 18 7263

Domestic Violence Connect
Crisis support, counselling and referral
Ph: 1800 811 811

1800 RESPECT National Sexual Assault, Family & Domestic Violence
Ph: 1800 737 732


Head to Health
Find the right Australian resources to help you


Suicide Call Back Service
Provides free 24/7 counselling by phone, video and online counselling for anyone affected by suicide.

Covers information and fact sheets and self-help tools on feeling suicidal, concerns about someone else and bereavement from suicide. Information for self-harm also available.

Immediate help is available via online chat and video counselling.

Ph: 1300 659 467

Beyond Blue

National response to reduce the prevalence of depression in Australia.


Brave Program – Free Anxiety Self Help – Beyondblue for youth
A free online self-help, evidenced based program that has been proven to prevent and treat anxiety in young people and children. Programs for both 8-12 & 12 – 17 age groups.

The course provides up to 10 sessions and can be used on your computer, tablet, can be worked through at your own pace and not monitored by anyone.

Programs for parents also available.


Moodgym – Beyondblue
Moodgym is a free, confidential and interactive web program designed to prevent depression. It consists of 5 modules, an interactive game, anxiety and depression assessments, downloadable relaxation audio, a workbook and feedback assessment.

Moodgym covers principles of cognitive behavioural therapy, works through dealing with stress, relationship breakdowns, teaching relaxation and meditation techniques.


Free, relates to a wide range of adult users and acceptability with adolescents.

e-couch is an interactive self- help program/s for social anxiety, generalised anxiety, depression, divorce & separation and bereavement/loss.

Each sub program begins with “armchair” scenarios which provides information about symptoms, diagnosis, getting help and treatments.

Users can read through information and choose from a range of self-help “toolkits” to draw on a range of therapies including CBT, physical activity, mindfulness and relaxation.


Smiling Mind – Mindfulness Meditation App
Provides a free app to download for all age groups ranging from 7yrs to adult.

Mindfulness guided meditation programs are designed to assist people in dealing with the stress, pressure and challenges of everyday life.

Developed by psychologists and educators to help bring balance to people’s lives.


The Butterfly Foundation- Eating Disorders- prevention & Treatment
Provides online support with online information and chat line support groups for people suffering from eating disorders and negative body image issues and their families. Telephone support also available on 1800 33 4673.  


Black Dog Institute 
Expert information on depression and Bipolar Disorder for the general public as well as professionals, including information on getting help for mood disorders, suggestions on ways of staying well, and detailed information about the Institute's research activities.


An online support group for people affected by depression, bipolar disorder and anxiety disorders. It aims to reduce stigma, and to provide support, hope and opportunities for sharing successful coping strategies. The group is run as a moderated bulletin board with strict protocols to enhance safety and privacy.


anxietyonline provides psycho-educational information about anxiety disorders, free automated psychological assessment and self-help treatment programs, plus low cost therapist-assisted programs over 12 weeks.


Reach Out
A national online youth suicide prevention program.


Sane Helpline
Sane Helpline provides information about symptoms, treatments, medications, where to go for support and help for carers. Easy to read pamphlets and other information are also sent out on request. SANE also provides a Helpline Online service. You can use this to ask questions about mental illness and related topics.


A national online and telephone mental health support for young people and their friends 12 – 25 yrs. Provides a confidential and secure space where young people can chat, email or speak with qualified mental health professional.


Student Counselling is supported by funds from the Student Services and Amenities Fee (SSAF). All SSAF funds are used to enhance or extend student services and facilities in accordance with funding guidelines. Find out more about SSAF funding allocation.