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Moodle-HE is due to be upgraded on Tuesday, 27 October. While this upgrade is taking place, Moodle-HE will be unavailable from 6 am to 7.30 am (AEST).

This is a standard upgrade and will not introduce any new student-facing features.


MyCQU - OHS and SafeZone

OHS and SafeZone

At CQUniversity we take the physical and mental safety, health and welfare of our staff and students very seriously. That is why we have a number of measures in place to ensure you can access safety and security services when you need them.


Security Officers provide security and advice for students, staff and visitors of the University.

To contact security at any location please contact either x1331 from a CQUniversity landline phone or dial 0418 792 982.


The University has in place a simple, easy to use mobile application to deliver important emergency notification alerts and instructions to staff and students. The App also allows you to notify us of an unfolding emergency or submit an urgent request for help or first aid.


Why should I get SafeZone?

SafeZone is a simple and seamless communication tool for CQUniversity to share information and messages with staff and students during emergency situations, including but not limited to severe weather events, off-campus emergencies that may affect the safety of our staff and students, and incidents that may trigger the need for a lockdown on campus. Along with this the App will also allow you to request first aid, call for help or alert us to an unfolding emergency.

It is not compulsory to download SafeZone however it will make it much easier for you to remain connected during an emergency and for you to call for help if and when you or someone else needs it.

If I get SafeZone will my privacy be protected?

SafeZone does not and cannot track your location until you send an Emergency Alarm or make a Help or First Aid call. All information that you provide as a SafeZone user is also protected by Federal and State Privacy Laws. Read about the privacy provisions at

More Frequently Asked Questions


To download the App please go to the iOS App Store (for Apple users), Google Play (for Android users) or the Windows Phone Store, and search for 'SafeZone'. Once your download is complete you will then need to open the SafeZone App and sign-up using your CQUniversity staff or student email address (do not use a personal email address as this will not allow you to register).

The App is free to download and install.

Adding medical information

The CQUniversity SafeZone app has recently had two new fields added which will allow users to provide additional medical information.

Both new fields are optional and can be edited through your profile following the steps below:

Click on the three horizontal lines at the top left of the screen


Select your name at the very top


Complete the new sections titled medical condition(s) and special needs


Once you've filled in the two new (optional) fields, click the green 'update profile' tab at the bottom.

The information you provide in the new fields will only be accessed in the instance that you activate the SafeZone app in an emergency and are unable to communicate the information to the responder.

How to use SafeZone

For more information about SafeZone, please click here.

To learn about Occupational Health and Safety, please visit the occupational health and safety website or watch this short video.

Mental Health

The World Health Organisation describes good mental health as:

"a state of well-being in which the individual realises his or her own abilities can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community."

What is Mental Illness?

Mental illness is a general term that refers to a group of illnesses affecting the mind, in the same way that physical illness affects the body. There are a number of factors that can contribute to a mental illness such as a chemical imbalance in the brain, stressful life events or drug use. Common mental illnesses and disorders include:

Symptoms of Stress

Work Safe Queensland outlines the common symptoms of stress and these can be divided into four categories: physical, cognitive, emotional and behavioural. 

The following table outlines some of the key symptoms:

HeadachesDifficulty concentratingAngerIncreased alcohol use
BackachesForgetfulnessAnxietyCigarette smoking
Chest tightnessWorryingDepressionIncreased caffeine use
FatigueThoughts of deathPoor self-esteemDrug use
Stomach crampsPoor attention to detailMoodinessViolence
Difficulty breathingPerfectionist tendenciesSuspiciousnessOvereating
DiarrhoeaIndecisivenessGuiltWeight gain/loss
Loss of sexual interestFeeling helplessWeepingRelationship conflict
InsomniaCatastrophisingLoss of motivationDecreased activity

If you notice that you or one of your fellow students, friends, family or colleagues is exhibiting some of the above symptoms, seek appropriate assistance.

Getting Help

Asking for help may be as simple as talking to someone about the stress factors that might be increasing stress levels such as high workloads and tight time frames. Other strategies to manage stress may include:

  • keeping physically active
  • eating well
  • limiting alcohol intake
  • talking about your feelings with peers, a professional, friends and/or family
  • getting involved and making a contribution to your community e.g. volunteering
  • learning a new skill

If you or someone you care about is experiencing mental illness, you need to know you are not alone. There is a great deal of help available within the community. Anyone can experience mental illness - it's more common than you may think. So it's important that we try to understand what people around us may be going through.

Help in an emergency or mental health crisis:

  • Emergency Services: Triple Zero (000) / Hearing impaired dial 106 by TTY
  • Lifeline: 13 11 14
  • Kids Help Line: 1800 55 1800

Need some extra support or advice? Try these topics: