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MyCQU - Student ID card

Student ID card

A Student Identification (ID) Card is required in order to access CQUniversity campus facilities and to sit your formal examinations. It can also be used to access certain student benefits outside the University.

Your Student ID Card is a non-course specific form of photo identification that includes your full name, student number and mode of study e.g. on-campus or online, full-time or part-time.

Please note that an ID card can only be generated after you have successfully enrolled for the term, as the card will reflect your study load at the time of printing.

How to apply for a Student ID Card

Follow these steps to order a Student ID card online, or see detailed instructions in our Student ID Card instruction sheet.

  1. Visit the online Request a Student ID Card form.
  2. On the form, specify if this is a new or replacement card, and if you will pick up the card or prefer to have it posted to you.
  3. Select your location and upload a photo that meets the photo requirements stated on the form.
  4. Submit your request for approval.

Once the form has been submitted you will receive a message with information about your request. Processing time is usually between 3 and 5 working days.

My Student ID Card has expired

If you still require a Student ID Card, simply apply for a new card by following the above process.

I’ve lost/damaged my Student ID Card

Should you lose or severely damage your Student ID Card before it expires, you will need to pay a $10 replacement fee. To do so, call our Finance Department on (07) 4923 2323, or visit your local campus.

Once proof of payment is received (via email to sat@cqu.edu.au), your Student ID Card will be processed and made available to you by your nominated method – collection from one of the listed campuses or posted to the address we have on record for you.

If your Student ID Card was stolen, the replacement fee will be waived upon receipt of the police incident documentation provided when you reported your stolen property. A copy of this should be emailed to sat@cqu.edu.au from your student email account, with your name, student number and Student ID Card documentation written in the subject line.