MyCQU - Introducing MyCentre

Our range of Instruction Sheets will guide you step-by-step.

• Submitting an application
• Respond to an offer
• Update personal information
• Select a Major
• Add electives to your study plan
• Enrol in MyCentre
• Swap a Unit
• Submit a Request for a Commonwealth supported place and a HECS-HELP loan Form
• Submit a Request for SA-HELP loan form
• Submit a Request for FEE-HELP loan form
• View a Finance Summary
• Withdraw from enrolled units
• Generate an unofficial transcript
• Generate an enrolment advice
• Generate a Fee Notice
• Make a Payment
• Add or update Payment methods
• Change your exam centre
• View your exam timetable/schedule
• Using the 'My Tasks' feature
• Register for graduation

* Note not all courses allow students to self-manage enrolment.

* Note enrolment deadlines listed on this webpage do not apply to TAFE students. 

Student Advice Team

If you need further assistance, please contact our Student Advice Team by submitting the MyCentre Help eForm.

What is MyCentre?

MyCentre is an enrolment management system, like CQUcentral. From MyCentre you will manage your contact details, access your study history, and complete your enrolment (if you are currently doing this online). You will also have access to all other transactions previously available to you in CQUcentral.

Why MyCentre?

MyCentre is an ideal solution. The system is user-friendly, available on your smart-phone and purpose-built for university students. Many other Australian universities currently utilise the software behind MyCentre.

What happened to CQUcentral?

CQUcentral was retired on 11 October 2016. The new MyCentre system was released to students on 17 October 2016.

Has terminology changed?

Yes, there have been changes to terminology. You will start to see programs referred to as courses, and courses referred to as units. Please see the terminology section of this webpage for more information.

Do I have a different Student ID?

No. You now have an additional ID and you might have discovered this in MyCentre. The original Student ID listed on your Offer Letter is still your primary ID and should be used when contacting the University or using University systems. The additional ID will also work. However, it's not necessary to remember or use this new ID.

What is mixed-mode?

Mixed-mode refers to a unit delivered online, with the inclusion of a compulsory, on-site residential school or work placement component. These compulsory, site-specific learning activities are what differentiate a mixed-mode unit from a distance unit.

What were the old terms?

You may have previously encountered terms such as internal, external, and FLEX. With the release of MyCentre on 17 October, you will notice the use of new terminology to describe these delivery or attendance modes. Mixed-mode delivery will also be introduced from this date, leaving us with three terms - on-campus, distance and mixed-mode.

When will the change happen?

With the release of MyCentre on 17 October, you will notice the use of new terminology – ‘Mixed-mode’ is one of these terms.

There are no changes to the delivery of mixed-mode units. The on-site components included in these units were already compulsory. We’re just labelling them differently.

Why are we changing things?

The shape of university education in Australia is changing. Many distance education units are now including a compulsory, on-site component to meet accreditation and learning requirements. It’s important that we label and communicate these requirements effectively.

What next?

From 17 October, you will start to encounter mixed-mode units when enrolling online and visiting the CQUni Handbook. Remember, the delivery of these units is not changing, just the terminology.

If you are confused about the inclusion of a compulsory, on-site component within a unit, contact the Unit Coordinator or the Student Advice Team at contactus.cqu.edu.au.