Technology and Services Assistance Centre
The Technology and Services Assistance Centre (TaSAC) provides CQUniversity students and staff with technical support and assistance.
Need to log a job? Do it now via the SDesk Self Service Portal!
|Available||Term 1 2018 Hours:|
7:30am - 9:00pm AEST MON - THU
7:30am - 7:00pm AEST FRI
10:00am - 3:00pm AEST SAT
12:00pm - 3:00pm AEST SUN
|Phone:||07 4930 9090|
|Toll Free:||1300 666 620|
|International:||61 7 4930 9090|
|Fax:||07 4930 9254|
Information to have ready - When contacting TaSAC, please provide as much detail as possible describing your situation:
- Your full name
- Student number
- Contact details including a telephone number and email address
- A description of the issue and any error messages that are displayed
Where possible, students and staff are encouraged to attach a screen shot.
Video Conferencing & ISL Lecturers - If students or staff require assistance while viewing an ISL lecture or video conference session, please dial extension 52020.
ICT Servies Outage
IaTD will soon have to cause a little bit of disruption in order to bring you a better, safer and more secure data centre.
This will involve shutting down all IT systems hosted out of Rockhampton, including:
- Moodle (HE and VET)
- Student Portal
- Campus computer labs
Somewhere hidden deep in Mainframe HQ, the Cyberheroes have been hard at work.Wherever YOUR Cybersecurity is at stake, there they'll be. Ever-vigilant, always watching over your precious data.The Cyberheroes journey continues....