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We are currently experiencing an issue with phones on the Gladstone City campus and Rockhampton North campus. If you are trying to reach a staff member on this campus we recommend you email them or if it is urgent you can call the Student Advice Team on 132786 who will assist you.

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MyCQU - Email preferences

Email preferences

Social mailing lists

CQUniversity understands that our students receive a large volume of emails each term. As email is our official method of communication, some of this can’t be avoided. To help you manage some of this traffic to your inbox, we have created social student mailing lists. From these lists you will typically receive emails about campus life events and activities, study exchange opportunities, Library or Academic Learning Centre workshops, and other unofficial promotions and initiatives.

Social student mailing lists can be unsubscribed from. You may also opt to receive these messages in a daily digest. The Instruction Sheet - Social Mailing Lists will take you through the process of unsubscribing and subscribing.

Official mailing lists

Official communications will continue to be sent via our official student mailing lists. Students must remain subscribed to official mailing lists for the purpose of emergency communications, changes to policy and procedures, student fees or systems.

The Student Email Principles state that students are expected to check their CQUniversity student email account on a frequent and consistent basis in order to stay current with University communications. The University recommends checking email once a week at a minimum as certain communications may be time-critical.

Students may choose to forward their email to another account or ISP by using the provided settings in their CQUniversity Mail account. Due to third party involvement, the University cannot guarantee successful delivery of the email once this option is chosen. For this reason, it is highly recommended that students only enable this option if deemed absolutely necessary.

For any questions about student mailing lists, please feel free to contact Student Communications at sco@cqu.edu.au.

Subscribe or unsubscribe

To manage social subscriptions, please select from the following:

Moodle Forums

Depending on your program, you may receive a large volume of Moodle Forum notifications. These can be switched to a daily digest by following the instructions in Moodle Help for Students. Visit the Quickstart to Moodle 2.7 Guide from the Quick Links menu.

Are your contact details up to date?

To ensure that we are able to contact you in relation to your studies, please ensure your contact details are kept up-to-date within CQUcentral. For instructions on how to do this, please download the CQUcentral instruction sheet here.