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Moodle-HE is due to be upgraded on Tuesday, 27 October. While this upgrade is taking place, Moodle-HE will be unavailable from 6 am to 7.30 am (AEST).

This is a standard upgrade and will not introduce any new student-facing features.

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IT help

Technology and Services Assistance Centre

The Technology and Services Assistance Centre (TaSAC) provides CQUniversity students and staff with technical support and assistance.

Need to log a job? Do it now via the SDesk Self Service Portal!

Available7:30am – 6:00pm AEST Monday – Friday
Email:tasac@cqu.edu.au
Phone:07 4930 9090
Toll Free:1300 666 620
International:61 7 4930 9090
Fax:07 4930 9254
Website:sdesk.cqu.edu.au

Information to have ready - When contacting TaSAC, please provide as much detail as possible describing your situation:

  • Your full name
  • Student number
  • Contact details including a telephone number and email address
  • A description of the issue and any error messages that are displayed
    Where possible, students and staff are encouraged to attach a screen shot.

Video Conferencing & ISL Lecturers - If students or staff require assistance while viewing an ISL lecture or video conference session, please dial extension 52020.

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