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Update: Cairns campus currently unavailable due to network outage. Anticipating an all day outage, will provide updates as new information becomes available

Cairns campus are currently experiencing network issues. Phones and internet servies are effected. The issue is being investigated.


MyCQU - Contacts


As a new student you may not be sure where to turn to for support or advice. This webpage has been designed to connect you with the information you need and the people you can contact when you're looking for help.

Who can I ask?

I need help with:Person/Section
Safety on-campus

FREE SafeZone Mobile app

Understanding unit material
Understanding assignments
Availability of study materials
Assignment submission
Assignment extension

Unit Coordinator/Lecturer/Tutor

Credit Transfer enquiry
Course structure/Unit selection
Career advice
Can I graduate?

Course Advisors

General enquiry
Admission enquiry

Student ID cards

Find a Student Mentor

Student Advice Team

Library resources


Textbook requirements

Bookshop and UCROO

Counselling and Disability support
International support
Start Uni Now (SUN)
Indigenous Support
Indigenous Tutoring
CQUni Connect
VET in Schools

Student Life Wellbeing Centre

Student Records
Academic Transcripts

Timetabling issues
Student Misconduct

Student Governance Centre

Graduation ceremony enquiry

Corporate Events and Graduation Office

Student Exchange/Study Abroad

International Office

Assignment writing
Referencing help
Maths, computing or science help

Academic Learning Centre

IT Help

Technology and Services Assistance Centre (TaSAC)