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MyCQU - Natural Disaster support

Natural Disaster support

Bushfires and natural disasters

If you have been impacted by a bushfire or natural disaster, your study plans may have changed. Please don’t hesitate to contact us during business hours, if you have questions or concerns about your enrolment.

All CQUni campuses across Australia have developed their own unique fundraising activities on the 29 January to support those affected by the bushfire crisis. All funds raised will be donated equally to the Red Cross, Salvation Army and RSPCA. Find out what is happening on your campus here!

Financial Assistance

If your studies have been impacted (i.e. your study materials have been destroyed or damaged), we encourage you to contact us at to discuss your circumstances. Financial assistance may be available to help with expenses associated with your study.


CQUniversity offers free and confidential counselling services to all students. The Counselling team aims to assist students with any issues that may negatively impact their studies, including dealing with traumatic and stressful events such as natural disasters. If you need support, please contact, or phone 07 4930 9456.

Assessment extensions

If your studies have been impacted by this emergency, you may be unable to meet assessment deadlines. Should you require an extension/s, these can be requested through your online Moodle unit. No reasonable request will be refused.


We understand that some students will be unable to attend their scheduled exam/s for a variety of reasons. Please be assured that you will not be academically disadvantaged as the current situation is out of your control.

If you are unable to attend a scheduled examination, you can apply to sit a deferred examination. To apply, log into MyCentre, click the ‘Forms’ tile and complete the ‘Request for Deferred Exam’ online form.

All applications for deferred exams, for students based in affected postcode areas, will be automatically approved. We advise all students to submit their application at their earliest convenience.

If you have any further questions or concerns please don't hesitate to contact us on 13 27 86.

We urge you to please ensure that you monitor the emergency notifications in your respective region closely. Consider your options and risks associated with travelling, if you need to attend University and please make your personal safety a priority.

Please continue to monitor your student email account and social media for further updates.