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Sonia will be unavailable on Thursday July 18th 2019 between 8am - 11:30am for an upgrade. Service will be restored after this time.

MyCQU - Natural Disaster support

Natural Disaster support

Townsville Flooding

Information for students

We are extremely sorry to see the current devastation in the Townsville region, due to the flood emergency. Many of our students and staff have been adversely impacted by this disaster and we would like to reassure our Term 3 students that they will not be academically disadvantaged by the effects of this emergency.

Please read on to find out more about important exam information and support services.


Many students in the region are due to commence Term 3 exams from 11 February, 2019. At this stage, exams will go ahead as planned. However, we understand that some students will be unable to attend their scheduled exam/s for a variety of reasons. Please be assured that you will not be academically disadvantaged as the current situation is out of your control.

If you are unable to attend a scheduled examination, you can apply to sit a deferred examination. To apply, log into MyCentre, click the ‘Forms’ tile and complete the ‘Request for Deferred Exam’ online form. Please note that deferred exams will be held in April. A timetable of deferred exams will be released soon.

All applications for deferred exams, for students based in affected postcode areas, will be automatically approved. The five-day application period will also be waived due to current circumstances, however we would advise all students to submit their application at their earliest convenience.

Assessment extension

If you are studying in Term 3 and your studies have been impacted by this emergency, you may be unable to meet assessment deadlines. Should you require an extension/s, these can be requested through your online Moodle unit. No reasonable request will be refused.

Financial Assistance

If you are studying in Term 3 and your studies have been impacted by this emergency (i.e. your study materials have been destroyed or damaged), we encourage you to contact us at to discuss your circumstances. Financial assistance may be available to help with expenses associated with your study.


CQUniversity offers free and confidential counselling services to all students. The Counselling team aims to assist students with any issues that may negatively impact their studies, including dealing with traumatic and stressful events such as natural disasters. If you need support, please contact, or phone 07 49 30 9456.

If you have any further questions or concerns please don't hesitate to contact us on 13 27 86.

Please continue to monitor your student email account and social media for further updates.